What do I do when my HP printer says paper jam but there is none?
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer.
How do I reset my HP printer paper jam?
- Press the Power button ( ) to turn on the product.
- With the product turned on, disconnect the power cord from the rear of the product.
- Unplug the power cord from the wall outlet.
- Wait at least 15 seconds.
- Plug the power cord back into the wall outlet.
Why does my printer says paper jam when there isn’t one?
But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I’ve found that 90% of the time there’s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.
How do you get rid of paper jam status?
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. …
- Open the Rear Cover. …
- Pull the paper out slowly. …
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.
Where is the paper sensor in a HP printer?
Locate the Paper Sensor/OOPs sensor on the right side of the paper path. It can be seen from the top of the printer with the Top Cover open and has red, black, and blue wires attached to it.
How do I reset my HP printer?
With your printer on, press and hold the Wi-Fi button and the cancel button simultaneously. This will put your HP printer into setup mode. Download the HP Smart app onto your Android device or iPhone to complete the password change procedure. Within the HP Smart app, choose Printer Setup.
How do I reset my printer after jam?
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
How do I Unjam my HP printer?
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
What can I use to clean printer rollers?
Swab with alcohol. Dip a cotton swab in alcohol and use it to clean your LaserJet printer rollers. Gently rub it over the surface of your printer rollers. Wipe the rollers off and dry them completely before reinstalling them in your printer.
What is the cause of paper jam in printer?
Improperly Loading Paper into the Device Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn’t appropriate for your particular printer can all result in a jammed printer.
What is the first step when the error Paper Jam shows on screen?
To avoid risk of injuries or electric shock, you must disconnect the power cord before you reach inside the printer. Pull out the green tab to release the jam-access cover. Remove any jammed paper from the cartridge area. Use both hands to remove jammed paper to avoid tearing the paper.
What means paper jam?
A paper jam is a term used to describe when paper or other printed material gets stuck or lodged into a printer and cannot eject. When this occurs, the printer does not function properly until the paper is manually removed.
How do you clean a printer roller?
Swab with alcohol. Dip a cotton swab in alcohol and use it to clean your LaserJet printer rollers. Gently rub it over the surface of your printer rollers. Wipe the rollers off and dry them completely before reinstalling them in your printer.