why has my fitbit watch stopped working

ByMaksim L.

Sep 26, 2022

How do I fix an unresponsive Fitbit?

Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.

Why did my Fitbit quit working?

Causes of a Fitbit Not Turning On There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Often, a Fitbit device won’t turn on because of a drained battery, a problem with charging, or it might be affected by a software error.

Why is my Fitbit one not working?

If your Fitbit One isn’t working properly, you can force it to restart. In most cases, this will get the device working properly once again, so you can get back to properly monitoring your step count, distance travelled, sleep quality, and more.

How long do Fitbits last?

On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit’s hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.

Why won’t my Fitbit turn on when I tap it?

Turn your Fitbit’s Sleep mode off To check if you turned on Sleep Mode, go to your Fitbit’s Quick Settings menu (see information on how to do that below) and look for the crescent moon icon. If it’s highlighted, it’s on. Tap it once to turn it off–it should gray out.

Why has my Fitbit screen gone black?

Your Fitbit’s ambient light sensor looks like a black dot on the side of your Fitbit device. If this is blocked, your screen will usually go dark automatically. Oftentimes, we need to adjust the brightness of our Fitbit’s screen. We suggest you go to a dark room or wait until dark, then take a look at your Fitbit.

Can a Fitbit battery be replaced?

Yes, you can replace the battery in your Fitbit. However, most Fitbit models void the device’s warranty. To replace the battery in your device, you will need a mini screwdriver set and a pair of tweezers. Turn your Fitbit over and use the screwdriver to remove the screws holding the back of your device.

How do I reset my Fitbit when the screen is black?

  1. Restart Charge 3.
  2. Change clock face from Fitbit App (you can revert it back later to your preferred option)
  3. Long restart:

How do you reset a dead versa Fitbit?

Press and hold the three buttons on your Fitbit for up to 20 seconds. Once the logo is shown on the screen and then disappear, release the bottom button and hold the other two until you hear a strong vibration. This indicates the reset has started, so you have to release the other two buttons.

Why is my Fitbit 4 not turning on?

Fix#1: Hard press the Button for 10-12 seconds Suppose the device doesn’t turn on; press and hold the button for about 10-12 seconds. Release the button now. A battery icon will appear, and Charge 4 will vibrate when restarted. It should then allow you to set up the device correctly and typically work soon.

Why won’t my Fitbit turn on or charge?

The Fitbit needs to be restarted And just like any computer, rebooting your Fitbit can often solve whatever problem you’re experiencing. If your Fitbit still has some battery life left but simply won’t start charging, it might have a software glitch and needs to be restarted.

Why won’t my Fitbit versa turn on?

It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.

How do you unfreeze a Fitbit sense?

According to Fitbit, you can press and hold down the solid state button on your Sense for 10 second if it’s frozen. At first, it will look like nothing is happening, but keep holding the button down. After 10 seconds, the Fitbit logo will display, and your watch will restart.

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