why isn’t my apple tv subscription working

ByMaksim L.

Sep 19, 2022

How do I access my Apple TV subscription?

Watch Apple TV+ on the Apple TV app, which is already on your favorite Apple devices. Just open the app, click or tap Apple TV+, and enjoy the shows and movies. You can also watch Apple TV+ on streaming platforms, popular smart TVs, and AirPlay-enabled TVs with the Apple TV app — or watch online at tv.apple.com.

How do I restore my Apple TV subscription?

Select Settings > General > Reset. Choose one of these options: Reset All Settings: This option resets your settings, including your accounts and configurations. Restore: This option returns your Apple TV to its factory settings and installs software updates.

How do I know if my Apple TV subscription is active?

Manage your subscriptions Open Settings on Apple TV. Go to Users and Accounts > [account name] Subscriptions and select a subscription. Follow the onscreen instructions to change or cancel your subscription.

Why is Apple TV asking me to pay when I have a subscription?

That is because you are browsing through the TV app, which will be including content from the iTunes store that requires a rental or purchase. Apple TV Plus is for Apple originals only, as previously stated, and this is not only stated within advertising and documentation but also the offer.

How do I activate Apple TV on my TV?

Search for “Apple TV.” app (whichever is available for your Smart TV). On your Smart TV’s home screen or app launcher, select the Apple TV or Apple TV+ app to open it, then sign in with an Apple ID if prompted. Note: If you don’t already have an Apple ID, you can create one on the Apple ID website.

Is Apple TV and Apple TV+ the same?

The name Apple TV is used for different products and services, which can be confusing. Apple TV is a media player and Apple TV+ is a streaming service.

Why isn’t my Apple TV working?

Try these steps Unplug both ends of the HDMI cable, then firmly plug them back in. Or try using a different HDMI cable to see if the cable causes the issue. Then in the television menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV.

Why is my Apple TV not connecting?

Restart your Apple TV, router, and modem Go to Settings > System and select Restart. Or on Apple TV (3rd generation), go to Settings > General and select Restart. Unplug your router and your cable or DSL modem from power. Then plug them back in.

How do I contact Apple TV support?

Call Apple Support at 1?800?APLCARE.

Why does my subscription still say active?

Your membership page shows that your membership is still active because you still have prepaid months left.

How do I check my active Subscriptions?

  1. On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.
  2. At the top, tap Payments & subscriptions.
  3. Tap Manage purchases, Manage subscriptions, or Manage reservations.
  4. To see more details, select an item.

How do you tell if a subscription is Cancelled?

  1. Go to your subscriptions. On an Android device: Open the Google Play app . At the top right, tap the profile icon. …
  2. Under “Subscriptions,” check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods.

Is everything free on Apple TV with subscription?

Answer: A: Answer: A: First thing you need to understand is that there is NO such thing as a free “Apple TV” subscription. The free subscription is for Apple TV+ (plus) which is Apple’s original content streaming service and completely separate from the rest of the Apple TV App.

Why is my Apple TV asking me to start a free trial?

All replies When signed in with the Apple ID account that has the subscription, you shouldn’t be prompted to “start a free trial” for content that is part of that subscription. You may try to reset the app, and sign in as new.

Do you get Apple TV free with Amazon Prime?

Unfortunately, Apple TV is not free with an Amazon Prime membership. Apple does not offer its streaming service for free with a subscription to Amazon Prime and you will need to pay for it independently. This is the case for all Prime members – including those who use Fire Stick or have a Fire TV.

How long does Apple TV take to activate?

If you are talking about the Apple TV automated setup, it takes less than a minute to complete. Your iOS device transmits the settings to the ATV and assuming your network is working and does not have any restrictions such as access control, it should complete the setup.

How do I activate my free Apple TV?

  1. Open the Apple TV app. …
  2. Choose the Apple TV+ Originals tab.
  3. Select Sign In and Start Free Trial. …
  4. Sign in with the Apple ID and password that you use to make purchases. …
  5. If asked, confirm your billing information and add a valid payment method.

Do you need Apple ID to use Apple TV?

You need only one Apple ID to use Apple TV app, iTunes, iCloud, and Game Center services.

Where do I find my Apple Subscriptions?

Open the Settings app. Tap your name, then tap Subscriptions. Tap the name of the subscription that you want to change. Tap See All Plans, then follow the onscreen instructions to complete your purchase.

Why won’t Apple TV app work on my TV?

If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration. , navigate to Settings. Go to Reset, then select Reset.

How do I cancel my Apple TV Plus subscription?

Click Account Settings. Scroll to Subscriptions, then click Manage. Next to the subscription, click Edit. Click Cancel Subscription.

Is Apple TV free with Amazon Prime?

Unfortunately, Apple TV is not free with an Amazon Prime membership. Apple does not offer its streaming service for free with a subscription to Amazon Prime and you will need to pay for it independently. This is the case for all Prime members – including those who use Fire Stick or have a Fire TV.

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