Why won’t my Fitbit sense turn on or charge?
Confirm that you removed the plastic protective cover from the back of the device. You haven’t used the device for several months, and it won’t turn on. Leave your device plugged in to the charging cable for at least 30 minutes. If you still have trouble, contact Customer Support.
Why has my Fitbit screen gone black?
Your Fitbit’s ambient light sensor looks like a black dot on the side of your Fitbit device. If this is blocked, your screen will usually go dark automatically. Oftentimes, we need to adjust the brightness of our Fitbit’s screen. We suggest you go to a dark room or wait until dark, then take a look at your Fitbit.
Why is my Fitbit not turning on after charging?
If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Make sure to clean the Fitbit’s charging contacts as well as the pins on the charging cable.
Why does my Fitbit not work?
If it’s still not working, try restarting your mobile device. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.
How many years will a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit’s hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.