What does FedEx delivery delayed mean?
No scheduled delivery date at this time means we don’t have a delivery estimate, or we don’t have the package yet. You might see this status if your shipment is delayed or there’s a handling exception. (See below for exception examples.) Your scheduled delivery is. now pending.
How long can a package be delayed FedEx?
It’s not at all uncommon for these types of extreme weather conditions to significantly delay the delivery of your FedEx package. Usually these delays won’t be for any longer than a day or two (maybe three days).
What happens if FedEx doesn’t deliver on time?
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
How do I know if FedEx lost my package?
If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
Can I pick up a delayed package from FedEx?
Even after a package is en route, you can request to have us hold it at a nearby location for pickup. With many shipments, there’s no need to wait for a delivery attempt. Simply enter the tracking number online or call 1.800. GoFedEx 1.800.
How can I speed up FedEx delivery?
If you’re the shipper and you want your package to arrive faster than the 2 day shipping time specified, sign in to your FedEx account or call 1.800. Go. FedEx 1.800. 463.3339 to change your shipping speed.
How do I tell where FedEx will leave a package?
Customers can tell FedEx where they would like their package delivered, for example, Leave it at the back door. Need it now? By providing their signature online or in advance of the delivery, customers can authorize FedEx to deliver their packages, even if they are not home to receive them.
What happens if FedEx 2 day is late?
Whenever your company ship with FedEx express or ground, you have a guaranteed delivery date and time. If the package is delivered even one minute late, you are entitled to a full refund. To emphasize, FedEx will NOT notify you of the late package. FedEx will not voluntarily give money back.
How do I get a refund for a late FedEx delivery?
As a customer of FedEx, you have two primary methods of getting a refund on a late package. You can either call in to FedEx’s toll-free number, 1800 622 1147, or you can fill out a refund request through FedEx’s Billing Adjustment page.
Can you track the FedEx truck?
You can track your package. to get status information with near real-time tracking and see an an estimated delivery time window for eligible shipments. Or if you’d like more visibility, use FedEx Delivery Manager®.
How accurate is FedEx tracking?
Major Checkpoints Only Update Tracking Some of their scans don’t even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn’t deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.